CBCtupay ensures that all business actions respond to clear and defined policies and standards and additionally that all of these actions comply with our defined values.
We establish that all business actions comply with the processes and procedures established in CBCtupay’s “Strategic Business Plan”. We work under the principal of maximum transparency in our efforts.
We know and make clear the costs and benfits of CBCtupay as well as those of our suppliers and communities.
We do not distribute money or small gifts in the communities we work with because we do not want to support a welfare or begging mentality. If the tourist wishes to contribute individually to the community or family that receives them, the best way to do that is to make personal memories with immaterial value, friendly to the environment and the health of not only individuals but also communities.
We have a self-assessment system do determine which areas need improvement, in which aspects, how and when.
We have a “Manual of Quality” that defines standards establishes the adequate procedures so the products and services reach the desired quality, ensuring that the CBCtupay always maintains this quality.